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SPECIAL CLEANING GUIDELINES

Wool Rugs

 

  • With a dry cotton towel or white paper towel, blot out stain as much as possible.
  • With a dry cotton towel or white paper towel, blot out stain as much as possible.
  • Scrape off any food or debris with a dull instrument.
  • Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix (avoid using excessive water), gently remove remainder of the stain and then blot the area with a dry towel.
  • Avoid excessive heat or agitation, as wool rugs are more prone to bleeding and staining than synthetic rugs. We recommend using a professional rug cleaner on an annual basis.

Synthetic Fiber Rugs (Olefin | Polypropylene | Nylon

 

  • With a dry cotton towel or white paper towel, blot out stain as much as possible.
  • Scrape off any food or debris with a dull instrument.
  • Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix, remove the remainder of stain and then blot the area with a dry towel.

Indoor/Outdoor Rugs

 

  • With a dry cotton towel or white paper towel, blot out stain as much as possible.
  • Scrape off any food or debris with a dull instrument.
  • Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix, remove remainder of the stain. Allow the area to dry.
  • For all-over cleaning, spray with a mixture of soap and water and rinse with a garden hose.

Natural Fiber Rugs (Jute | Hemp | Coir | Sisal)

 

  • Natural fiber rugs inherently have loose fibers and knots. Regularly vacuum rug on low power setting, making sure to vacuum from different angles.
  • Loose threads on the face of the rug should be trimmed with household scissors. To avoid unraveling or damaging the rug, threads on the rug's face should never be pulled.
  • Spills should be gently blotted with a clean, undyed cloth to absorb as much of the spill as possible and prevent spreading. Work from the outer edges of the spill towards the center. If applying cleaning solvents, test on a small area first. For stubborn stains, use a professional cleaning service that specializes in wool rugs. Do not dry clean, as strong cleaning chemicals may damage or fade the rug.

Shag Rugs

 

  • Spray extraction, along with use of a wool-approved product, can be used to clean shag rugs.
  • Shedding is normal for wool products and decreases over time. Do not pull yarn out, as this may result in damage to the rug.
  • Canister vacuums without a beater bar are most effective in cleaning shag rugs. Vacuums with beater bars and/or brushes, or those set too low, may abrade the face of the rug.